Warning to community after 8 people hit by ATM device scam

People across Nottinghamshire have been warned after eight people were targeted in an ATM card scam.

Nottinghamshire Police have discovered a device, which traps the card inside, attached to an ATM in Nottingham Road, Eastwood.

The incidents happened between September 14 and September 21 at the TSB bank, and police say that while just two victims have come forward, CCTV shows the device targeting eight people.

As part of the scam, ATM users do not receive their card back from the machine – or the cash they are looking to take out.

Police Constable Rebecca Grix is leading the investigation for Nottinghamshire Police and has urged residents to be wary of the devices.

She said: “The device was fitted to the card slot on the ATM, so the bank cards are trapped and don’t reappear when ejected.

“The suspects would hang around the area, wait for this to happen and then come back to retrieve the card before attaching the device or another device again.

“Members of the public don’t receive the cash or have their bank cards returned.

“The incidents happened between September 14 and 21, and two suspects have been attacking devices onto ATMs at the TSB in Nottingham Road in Eastwood.

“We are aware of two people who have come forward to say that they had their cards taken, but we have viewed local CCTV footage which shows that eight people have had their cards stolen.

“If you have had your card stolen, please report the incident. Please call 101, quoting incident number 317 of 18 September 2020.

“As well as all the usual precautions we take when withdrawing cash, like shielding the keypad, when typing in your PIN, you should always examine the machine before use.

“If anything looks out of place or it has any parts which appear to have been added, do not use it and report your suspicions to the bank.

“If the machine fails to return your card or any cash you have withdrawn, you should contact the police on our non-emergency number 101 and your bank to inform them.”

Nottinghamshire Police have also issued advice to residents using ATM machines, including to “look closely” at the card insertion point before using it.

The force says that, if it looks tampered with, do not use it.

Residents are also advised to immediately contact their bank while still at the ATM, if they realise the machine has been tampered with.

You should also call the police immediately on 101 if the cash machine fails to dispense cash or return your card without a “suitable explanation message on screen”.


Nottinghamshire Live – Local News